What’s bugging you?
Sunday, August 9th, 2009
I wish I heard more compliments about the way large companies treated their customers. But the rants outnumber the raves a hundredfold.
There’s reason why people tell me about their bad experiences. They learn valuable lessons when things go wrong and they want to pass on the information to others, so they can be forewarned and forearmed.
So, here are recent horror stories from readers about a travel insurance claim denied, a badly designed cellphone and an airline flight missed with no compensation. Feel free to add your own tales of woe.