Computer buyers sound off
Thursday, September 3rd, 2009
You buy a computer and hope it works. If it doesn’t, you may lose all the programs, photos, podcasts and other personal stuff you’ve put onto it.
Computers aren’t always reliable and sometimes break down just after the warranty expires. Manufacturers and retailers tell you to get lost unless you buy their costly extended warranties, which often fail to cover the parts you need.
Needless to say, I get lots of complaints from computer buyers. And while I have some success in getting them resolved, I wish I could do more.
In my experience, the brand-name makers don’t seem to care if a machine breaks down after the first few years of ownership. It’s not their responsibility, they tell owners. Time to shell out ..read more