Just threaten to leave
Monday, April 20th, 2009
As consumers, we have the power to take our business elsewhere. We should use that power now, during this recession, to get better deals.
When calling a company you deal with, ask for the retention department. That’s where you can get rock bottom prices or special inducements to keep you around. The people working there only tell you about these deals if they believe you’re going to leave.
The first time it happened to me was when I called to cancel a credit card I wasn’t using. Within a minute, they had lowered my interest rate from 18 per cent to about 12 per cent — and I didn’t even ask for it.
David Bach has a new book, Fight for Your Money, where he ..read more